Privacy policy

Your Privacy and the Security of Your Personal Information is Very Important to Us

Northern  Souvenirs  value our customers and visitors to our Website and respect your concerns about the privacy of your personal information and data security. Our Privacy and Security Policy (the Privacy Policy) is intended to protect your privacy and provide you with a safe and secure experience. This Privacy Policy applies to our Website hosted in Canada, namely, www.northernssouvenirs.ca. This Privacy Policy protects consumers providing information through our Website.

Our Privacy Policy Will Change Over Time 

Because we continue to develop our Websites and take advantage of technologies to improve the services we provide, our policies will change over time. We encourage you to refer to this Privacy Policy from time to time to stay abreast of our most current privacy policy practices. If you are a registered user of our Website, we may notify you by email of material changes to our Privacy Policy using the most current email address you have provided to us. Your continued access and use of our Websites will constitute your acceptance of any changes or revisions to our Privacy Policy.

Summary of Our Privacy Policy

This Privacy Policy explains and summarizes how we collect, use and protect your personal information as you interact with us online and through our customer and technical support. This Privacy Policy explains:

  • What information Northern Souvenirs gathers from users of our Websites.
  • How Northern Souvenirs uses the personal information that you share with us and that we learn about you because of our relationship.
  • What kind of security measures Northern Souvenirs takes to protect your information from loss or disclosure and how Northern Souvenirs will inform you in the event of a security breach.
  • The circumstances under which you can access your personal information you have shared with Northern Souvenirs and have that information corrected, restrict Northern Souvenirs’ use of that information, and even have it removed from our records.
  • Other things you should know about privacy and Northern Souvenirs.

The Type of Information our Websites and Stores Collect About You

Northern Souvenirs collects information that you provide to us or that we learn about you from your use of our Website. For example, you may provide information to us when you register with our Websites, sign-in, search, add items to your shopping cart, pay for an item, participate in a promotion, or communicate with Northern Souvenirs’ customer service. As a result of those actions, you might supply us with such information as your name, address, phone number, email address, payment card information, and personal shopping and product preferences.

How Northern Souvenirs Uses Information About You

We use information we have collected about you to provide you with the very best shopping experience, the most current souvenir fashion clothing news. We do not sell your personal information to third parties for any reason. We do not disclose your personal information to unaffiliated third parties, or to our affiliates, who may want to offer you their own products and services unless you have requested or authorized us to do so.

We may share your personal information with third parties or affiliates of Northern Souvenirs where it is necessary for us to complete a transaction you authorized or perform some other activity you have asked us to do.

We may share your personal information with third parties or affiliates of Northern Souvenirs with whom we have contracted to perform services on our behalf. All companies that act on our behalf are contractually obligated to keep the personal information we provide to them confidential and to use the personal information we share only to provide the services we ask them to perform. 

We may disclose personal information about our customers as permitted or required by law, such as in connection with a subpoena or similar legal process, or in connection with a merger, acquisition or bankruptcy, as discussed further below. We may disclose information about you to protect against fraud and other crimes and to enforce our contracts with you. 

We try to provide you with the information you need to make informed reasonable choices with respect to how our Website uses or shares your information. Northern Souvenirs collects and uses personal information from you in several ways:

  • Website usage. Northern Souvenirs’ authorized service providers may observe activities, preferences and transactional data (such as your IP address, browser type and operating system) relating to your use of our Website. We may use this collected or logged information in order to provide better service, to facilitate our customers' use of the website, to track usage of the website, and to address security hazards. Northern Souvenirs, or one of Northern Souvenirs’ authorized service providers, may use this information to track aggregate traffic patterns throughout our Website for Northern Souvenirs’ internal analysis.
  • Online Transactions. We collect information about you when you shop on our website. You may visit our site without registering, but if you wish to add merchandise to your shopping cart, create a wish list or use other special features offered on our site, you will need to provide us with certain information, including your name, address, phone number and email address, to open an account with us. We will assist you in creating a user id and a password to protect your account information.

Our Security Practices

Our internal data security policies restrict access to customers' personal information to authorized employees. Authorized employees may use our customers' personal information for Northern Souvenirs’ business purposes only. Our employees are bound by Northern Souvenirs policies that require them to maintain the confidentiality of our customers' personal information. Employees who violate these requirements are subject to disciplinary action, up to and including termination.

We maintain physical, electronic, and procedural safeguards that are designed to guard our customers' personal information. For example, for the security of your online visit to our Website, we may make use of firewall barriers, encryption techniques and/or authentication procedures. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, Northern Souvenirs cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. In the event of a breach of the confidentiality or security of your personal information, we will notify you as necessary and to the extent possible so you can take appropriate protective steps. Unless you indicate otherwise, we may notify you under such circumstances using the email address you provided to us when you registered with our Website.

Contact Preferences and Accessing Your Personal Information 

Keeping your account information accurate and up to date is very important so we can provide you with excellent service. If your account information is incomplete, inaccurate or not current, please follow the instructions for My Account on our Website to correct or update your account information online, or you may contact Customer Service at (514) 385-4757.

This Privacy Policy applies to Canadian Customers

Our Website is hosted in Canada and is intended for Canadian visitors.

This Privacy Policy applies to customer relationships established in Canada. Parts of this Privacy Policy may not apply to visitors outside Canada. Like almost every website, our Website may be accessed by an international audience. If you are a non-Canada. visitor to our website, by visiting our website and providing us with data, you acknowledge and agree that your personal information may be processed for the purposes identified in this Privacy Policy. In addition, such data may be stored on servers located in Canada, which may have less stringent privacy practices than those your own resident jurisdiction. By providing us with your data, you consent to transfer of such data.

Our Websites are Not for Use by Children

Children are not eligible to use our Website. We ask that minors (under the age of 18) only use our Website in conjunction with your parents or guardians. Children under 13 years of age should not send any information about themselves to Northern Souvenirs. If a child under 13 submits information through any part of our Website, and Northern Souvenirs becomes aware that the person submitting the information is a child, we will attempt to delete this information as soon as possible. Because we do not knowingly collect any personal information about children under 13, we do not use or disclose such information to third parties.

What else should I know about my privacy?

You should be careful to maintain the secrecy of your passwords and/or account information and be responsible about protecting your personal information and identity whenever you are online.